Returns & Exchanges
SHOES NOT QUITE RIGHT? WE'LL NEVER LEAVE YOU IN SHOES YOU DON'T LOVE!
Choose one of the following options:
I purchased my shoes at full price and would like to return them.
Take me to a fitting expert!
AUSTRALIA POST ORDER DELAYS
Australia Post will be pausing all Parcel Post deliveries and collections in NSW, ACT and VIC from 7am AEST Saturday 4 September until 7am AEST Tuesday 7 September, due to a reduction in Australia Post staffing numbers permitted to process current orders, as a direct result of COVID-19.
This change in service will result in significant delays to your parcel being delivered to our HQ for processing. Once we receive your return, it can take up to 5 days to process your return parcel and provide you with an updated receipt.