via video call
Want to chat about the fit of your shoes but can't come in-store? We've got you covered. You can speak with us now or schedule a time that suits you.
Mon 5 Feb - Fri 23 Feb:
During our Sale period, please see our updated contact hours for availability.
From Sat 24 Feb Onward:
We're available between 2:30pm-10pm PST, seven days a week.
How Does it work?
To speak with us now
Click 'Call us Now' then select 'Virtual Fitting via video call with a fitting expert'.
If this option isn't available, all of our team members are busy helping others. Please try again in a little while or book an appointment for later.
To book an appointment
Click 'Book Appointment' below, then select 'Schedule a Virtual Fitting with a Fitting Expert' to book an appointment with a fitting expert.
You'll receive an email confirming the date and time of your appointment and a link to click when it's time for you to meet with a fitting expert.
Cancelling an appointment
If you no longer need an appointment, click 'Cancel Appointment' in your email confirmation.