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Shipping & Delivery

General Shipping/Delivery FAQs

What courier do we use?

We use Australia Post to dispatch all standard post to Hong Kong. Express orders are sent by DHL Express.

How much does it cost to ship to Hong Kong?

Starting Monday, October 23rd, 2023, our shipping rates will be adjusted to HK$120 for standard post via Australia Post and HK$275 for express via DHL Express.

How long will it take for you to ship my order?

We'll generally have your order on its way within two business days (or a little longer during sale and promotional periods). Delivery times will vary depending on your location.

Do I have to pay import taxes?

Import taxes & duties are not covered in the purchase price of your order. Some countries require payment of import taxes & duties to release the goods into your country. Australia Post will send an email notification advising that import taxes are to be paid and will direct you to where you can make payment. Once payment has been made, your order will be on its way to you.

Please check your country’s import taxes & duties prior to placing your order, as Bared cannot be held responsible for any additional costs incurred. Import taxes & duties calculators are readily available on the web.

Do I have to pay return shipping costs?

No! We cover the cost of all shipping and returns, including an extra package of additional pairs we may have sent for you to try. We use DHL Express On-Demand for all international returns.

Do you ship to Russia?

Unfortunately, due to laws and regulations, we are unable to ship to Russia.

Can’t find what you’re looking for?

We’re here to help! Just look out for the Live Chat button on the bottom right of your screen, or click 'Chat now' to live chat to with one of our Bared Footwear experts.

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